Mid-levelManager
🇬🇷 Greece
Office Manager
Other
- Manage and supervise the front desk team, including scheduling, training, and performance evaluation
- Oversee the check-in and check-out procedures, ensuring accuracy and efficiency
- Handle guest inquiries, requests, and complaints, providing prompt and effective resolutions
- Maintain accurate records of guest information and financial transactions
- Coordinate with other departments to ensure guest needs and preferences are met
- Create and implement front desk policies and procedures to improve guest service and efficiency
- Monitor front desk operations to ensure compliance with company standards and policies
- Implement and maintain guest satisfaction programs or initiatives
- Handle financial transactions, including cash handling and credit card processing
Requirements
- Previous experience as a Front Office Manager or similar role in a luxury hotel or resort
- Demonstrated leadership and team management skills
- Strong communication and interpersonal skills
- Excellent problem-solving and decision-making abilities
- Proficiency in hotel management software and Microsoft Office applications
- Solid understanding of front desk operations and procedures
- Ability to multitask and prioritize in a fast-paced environment
- Attention to detail and accuracy
- Fluency in English, both written and spoken. Knowledge of additional languages is a plus
- Flexible schedule, including the ability to work evenings, weekends, and holidays
- Ability to work in Greece / EU
Relais & Châteaux
Le restaurant est reconnu internationalement à travers différents guides gastronomiques, est membre relais et châteaux et affiche notamment 1* au Guide Michelin.
Restaurants
Hospitality
Luxury Goods
Travel
Other jobs at Relais & Châteaux
Notifications about similar jobs
Get notifications to your inbox about new jobs that are similar to this one.
🇬🇷 Greece
Office Manager
No spam. No ads. Unsubscribe anytime.
Similar jobs