About Us:
Peninsula Grill is an esteemed fine dining establishment committed to providing an exquisite culinary experience. We are currently seeking a skilled and passionate Maitre D' to join our team. If you have a refined understanding of fine dining service, exceptional leadership qualities, and a dedication to creating memorable dining experiences, we invite you to apply.
Responsibilities:
- Guest Relations:
- Greet guests with warmth and sophistication, ensuring a memorable first impression.
- Manage reservations and seating arrangements to optimize the dining experience.
- Front-of-House Operations:
- Oversee the flow of service, coordinating between the kitchen and the dining room.
- Ensure the restaurant is set up to the highest standards of cleanliness and aesthetics.
- Staff Leadership:
- Lead, train, and motivate the front-of-house staff to deliver impeccable service.
- Conduct pre-shift meetings to communicate special instructions and menu changes.
- Customer Service:
- Anticipate and address guests' needs, ensuring a seamless dining experience.
- Handle guest inquiries, feedback, and concerns with professionalism and grace.
- Wine and Menu Knowledge:
- Have a comprehensive understanding of the menu and wine list.
- Assist guests with menu selections and provide recommendations.
- Problem Resolution:
- Resolve any issues that may arise during service promptly and diplomatically.
- Collaborate with the kitchen and waitstaff to address guest preferences and dietary restrictions.
Qualifications:
- Proven experience as a Maitre D' or in a similar role within a fine dining establishment.
- Strong knowledge of fine dining etiquette, menu offerings, and wine service.
- Exceptional communication and interpersonal skills.
- Impeccable grooming and presentation.
- Ability to remain calm and composed under pressure.
Education:
- Degree in Hospitality Management or a related field (preferred).
Relais & Châteaux
Le restaurant est reconnu internationalement à travers différents guides gastronomiques, est membre relais et châteaux et affiche notamment 1* au Guide Michelin.
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