Platform Engineering Manager

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local government to central government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

Requirements

About the role:

As a Platform Engineering Manager at Civica, you will be responsible for leading a team of engineers that design, build and maintain Civica’s cloud-based platforms. You will ensure that the team has the people, processes and tools to excel at delivering services for our customers. You’ll be involved in the technical detail, helping the team to find solutions to technical problems. You’ll co-ordinate activities with stakeholders and other teams, proactively remove blockers, and help plan work, making sure that the team delivers impact for the citizens that we serve. If you enjoy challenging, multi-faceted roles that allow you to excel in technical contribution as well as people and project management, this role would be a good fit.

What you will be doing:

• Working with the team to deliver systems that are performant, reliable, secure, and scalable
• Facilitating fast and effective communication within your team and with other teams
• Thinking strategically, proposing team roadmaps that feed into larger organisational roadmaps
• Delivering high-quality, high-impact results
• Growing individuals and improving team performance
• Establishing psychological safety and trust within your team and with other teams
• Building relationships with colleagues across Civica

We’d like you to have experience with:

• Managing one or more platform teams in a fast-paced environment
• Working with stakeholders to set and manage priorities
• Agile methodologies
• DevOps concepts and practices
• Designing, building and maintaining cloud platforms

It would also be great if you have experience with:

• Implementing an internal developer platform
• Software development or managing software development teams

Some technologies that we use:

• AWS & Azure platforms
• Terraform
• Ansible
• Datadog
• Github
• Azure DevOps

You should apply if you:

• Are knowledgeable and experienced yet flexible; we value strong opinions, loosely held
• Are comfortable with ambiguity
• Enjoy mentoring colleagues
• Are able to both collaborate closely, and work independently
• Can communicate effectively with both technical and non-technical colleagues, including senior management

Place of work:

Remote. Occasional travel within the UK

Benefits

• ‘Investors in People’ – Gold: We prioritise the development of our colleagues to match their ambition.
• Great Place to Work: We are dedicated to creating an outstanding employee experience.
• Financial Times - Diversity Leader 2023: We’re committed to maintaining an inclusive and supportive culture.
• Australian Business Awards – Employer of choice
• Top rated employer – Glassdoor: Our average length of service is 9 years.
• Societal Impact: Our solutions impact positive societal change, supporting local Authorities, Schools, Police forces, the NHS and numerous Central Government offices.