Sales Engineer

We are looking for a Sales Engineer to provide a variety of pump and Mechanical seals products and services to customers both directly and through the efficient management of a network of distributors.

Responsibilities:

• To respect the Flowserve code of conduct
• To serve customers and distributors with Flowserve pumps, mechanical seals (pump, mixer & compressor seals), parts and services
• To sell Pumps, Mechanical Seals, Parts and Services customers from the most appropriate Flowserve operation
• To achieve approved booking plan
• To identify, appoint and Manage distributors if and where required and in accordance with company policy
• To provide high level of customer satisfaction and work to improve customer relations
• To provide technical expertise to customers and distributors
• To liaise and drive internal resources (Customer Service Order Acquisition, Technical Services, Parts Group, Operations, etc.) to satisfy customer requests
• To propose and challenge with responsibility new potential accounts to target
• To generate tailor made proposals to clients with Flowserve software and create software and sales documentation
• To provide complete and clear information and instructions to Customer Service Order Acquisition, Technical Services, Parts Group, etc. together with the requests for quotation
• To collect receivables and particularly the bad debts in liaison with finance departments
• To maintain Customer Profiles updated (Customer profiles must be inclusive of: Contact list, Visit reports, Customer spend, Installation list)
• To provide accurate booking forecast, monthly
• To produce quality on-time reports when requested
• To regularly visit customers all over the assigned territory: spend at least 50% of the working time visiting customers
• Be willing to travel in all countries of the assigned territory

Requirements:

• A degree in Mechanical Engineering
• Very good command of Microsoft Excel, Word and PowerPoint
• 4+ years of experience in sales and management of agents and distributors
• Fluent English

Preferred experience/skills:

• Technical knowledge of pumps and mechanical seals
• Knowledge on EPC contractors and Mining industries in South Africa