Sales Engineer

About the role

Sentry is growing our North America Sales Engineering team to serve as technical experts throughout our customer’s journey. As an early member of our Sales Engineering team, you’d be a crucial lever in helping our customers realize value from Sentry products. From providing technical demonstrations to advising customers on implementation best practices, you’re all in to make the customer wildly successful.

If you are a developer or a technologist who is fascinated by the inner workings of the business side, and if you’re looking to join a fast-growing team delivering real value through an amazing product, we’re looking for you!

In this role you will

• Bring technical expertise to customer demos, trials, implementations, and tickets
• Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (ex: “how-to” articles and/or videos on specific functionality of the product)
• Provide workshop-level interaction to customers in order to drive maturity of use and broader adoption
• Work across the organization with marketing, engineering, customer success, support and product teams ...