Customer Success Manager

RemoteMid-levelManager
🇺🇸 United States
💰Equity
🏖️Unlimited holidays
Customer Success Manager
Customer success & support
 

Job Description:

Are you an expert in compliance, risk management, InfoSec, or auditing, and have you wanted to help other companies imagine the future of Cyber Risk? Now’s your chance! Customers are the lifeblood of our company and ZenGRC is looking for a strategic and results-driven Customer Success Manager to engage, retain, and enable our customers to utilize our ZenGRC platforms fully. You are a thoughtful and professional presence on customer-facing calls, providing customers with strategic and tactical guidance to achieve desired outcomes through ZenGRC. Behind the scenes, you will collaborate with internal ZenGRC teams by providing insightful product ideas and feedback, influencing product feature roadmaps, and creating strategic and engaging content. The Customer Success Manager has Industry knowledge and enjoys bringing practical solutions and insights to customers, helping customers and other ZenGRC teams better understand and manage their cyber risk and governance programs.

What you get to do:

  • Own the ultimate success of ZenGRC’s customers, including project success, retention, and renewal. You ensure that customers derive maximum value from their invest...
 

 

RiskOptics

RiskOptics

At RiskOptics, we aim to make risk management more strategic, pulling it up from tactical ‘check-the-box’ work to something more valuable to both the company and the security team

⚖️Peace and justice
Cybersecurity

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🏭software development
🎂2009

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