IT Engineer

SUMMARY

We’re looking for an experienced IT Engineer to join our US-based IT team. This is a crucial role to support hundreds of Wizards across multiple business units as the company follows a trajectory of rapid growth. With an established track-record of leading IT projects elsewhere, you will marry the confidence of your experience with a willingness to learn new skills in contributing to our mission to reinvent cloud security from the inside out.

WHAT YOU’LL DO

• Participate in day-to-day service desk tasks such as handling tier 2 escalations, producing internal documentation, and supporting the team on-call rotation
• Serve as an expert advisor to end users and stakeholder teams in resolving issues and implementing both processes and technical solutions
• Design, build, and iterate on every detail of corporate IT programs such as application administration, identity and access management, and endpoint management
• In collaboration with project managers and IT leadership, plan and report on work related to hardware and software design and implementation projects
• Engage in all facets of the project management lifecycle from initiation to closeout
• Integrate variou...