Operations Associate

Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.

We are currently seeking an Operations Associate to join our US-based client in the real estate sector, specializing in

providing furnished rentals through online travel agencies and direct marketing to specific

groups such as traveling medical staff, military personnel, contractors/crews, and the destination

traveler.

Responsibilities

Operations Management:

Handle guest inquiries, manage check-ins/check-outs, last-minute reservations, and

emergencies.

Oversee the turnover team, ensuring the cleanliness and readiness of units, including

coordination of linens and towel services.

Oversee the maintenance & contractor teams ensuring quality upkeep of the properties.

Monitor property conditions through photographic documentation pre- and post-cleaning

to support dispute resolution.

Ensure completion of daily operational tasks such as checking battery levels of security

devices, maintaining kitchen supplies, and tracking pet fees.

Manage claims and disputes with online travel agencies.

Business Development:

Conduct market research to identify profitable cities/zip codes for short-term rental

opportunities.

Perform due diligence on short-term rental regulations in potential cities by researching

public ordinances and liaising with city offices.

Utilize company methods to identify and reach out to target properties for corporate

leases and short-term rentals.

Create revenue projections for potential properties and compile data into a company

database for evaluation.

Requirements

• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Ability to work independently and as part of a team.
• Proficiency in software tools and applications.
• Experience in real estate, property management, or related field is preferred

Benefits

• USD salary
• Flexible hours
• Remote work