What you get to do in this role:
Requirements
To be successful in this role you have:
- 7+ years of software product quality engineering experience including test planning, implementation and execution.
- 5 + years of Experience in a management position for technical teams
- Advanced working knowledge of test engineering processes and methodologies; Expertise in test planning, test case management, code coverage and defect analysis.
- Significant hands-on experience in project management and Agile/Scrum product development life cycles
- Thorough understanding of performance testing and automation testing.
- Demonstrated leadership, coaching and mentoring skills combined with flexibility working in a dynamic, fast moving product development environment.
- Collaborative but decisive personal style; highly effective communicator and problem solver.
- Manage multiple competing priorities while driving resolution and getting results
- Delivering Support for identified functions – driving resolution, reporting & managing SLA, and KPI, root cause analysis. Perform the role of Critical Escalation Manager.
- Hiring, mentoring, and managing team of QA & Support Engineers
- Open to travel – This role might require occasional travel
JV20
For positions in California (outside of the Bay Area), we offer a base pay of $123,800 - $216,500, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location. For individuals who will be working in the Bay Area, there is a pay enhancement for positions located in that geographical area; please contact your recruiter for additional information.
ServiceNow
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