Site Reliability Engineer

Position Summary

Site reliability engineers will be dedicated full-time to creating software that improves the reliability of systems in production, fixing issues, responding to incidents and usually taking on-call responsibilities. Operate system efficiently and systematically through continuous monitoring and improvement, system/service operation automation and process application.

Role and Responsibilities

Building software to help operations and support teams
SRE teams are in charge of proactively building and implementing services to make IT and support better at their jobs. This can be anything from adjustments to monitoring and alerting to code changes in production. A site reliability engineer can be tasked with building a homegrown tool from scratch to help with weaknesses in software delivery or incident management.Fixing support escalation issues
Similarly to the point above, a site reliability engineer can expect to spend time fixing support escalation cases. But, as your SRE operations mature, your systems will become more reliable and you’ll see fewer critical incidents in production – leading to fewer support escalations. Because an SRE team touches so...