Junior Technical Writer

Job Summary:

EveryMatrix is looking for

• Junior Technical Writer
• Lviv
• DataMatrix

Company Intro:

EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide platform, casino, sports betting, payments, and affiliate systems to over 300 customers worldwide. The company is profitable, has over EUR 100m in annual revenues, and 850 employees in offices across 12 countries in Europe, Asia and the US. EveryMatrix was founded in 2008 and remains a founder-owned private company.

EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.

DataMatrix is a part of EveryMatrix platform that is responsible for collecting, storing, processing and utilizing hundreds of millions of transactions from the whole platform every single day. We develop Business Intelligent solutions, reports, 3rd party integrations, data streaming and other products for both external and internal use. The team consists of 35 people and is located in Lviv.

Junior Technical Writer

We are seeking a talented Technical Writer to join our growing team. In this role, you will play a vital part in ensuring our customers have access to accurate and easy-to-understand documentation. You will be responsible for the ongoing creation and maintenance of user manuals, guides, API documentation, and release notes, all aligned with our product development lifecycle.

Responsibilities:

• Collaborate closely with stakeholders and developers to reflect product changes in external documentation.
• Prioritize and organize your workload to effectively manage new and existing documentation.
• Research, design, and write clear and concise internal and external documentation, adhering to our company style guide.
• Gain a thorough understanding of our products through interaction with technical teams and by reviewing existing documents.
• Assist colleagues with reviewing a variety of written materials.
• (Optional) Utilize your knowledge of databases to enhance documentation.

Requirements:

• Master's degree in a relevant field such as Marketing, English, Communications, Engineering, Computer Science, or Business (or a related discipline) is a plus.
• Understanding of the software development lifecycle and software release management.
• Experience with preparing product manuals, release notes, API documentation, etc.
• Familiarity with technical concepts, particularly web services.
• Proficiency in Jira and Confluence.
• Excellent written and oral communication skills in English.
• Strong attention to detail with exceptional research and analytical abilities.
• Ability to work independently and collaboratively within a team environment.

Work Life Balance:

• 22 paid leave days and two extra paid leave days per year for every year up to 32 days (working days) in addition to the public holidays (11 days). Extra leave days for every extra year at the company – 43 days including public holidays by year 5 of employment.
• 10 sick leave days per year (without a doctor’s note).
• Medical leave: up to 30 days per year, documented with a medical certificate.
• To support women candidates, we offer 21 weeks of maternity leave and 100% work from home until the child’s first birthday for mothers.
• Men receive 4 weeks of paternity leave and can work from home until the child is 13 weeks old.

Benefits and Office perks:

• Daily catered lunch or lunch allowance.
• Private Medical insurance.
• Gym membership.
• Fruits Friday.
• Access to online learning platforms Udemy for Business and O’Reilly and budget for external training.
• Massage at work.
• Fun corner: ping pong table, Xbox, lots of board games.
• Frequent office events and team building activities in different locations.
• A great office space - come and see them for yourself.

_Check out our Locations for getting a glimpse on our culture, offices and benefits!