Customer Success Manager

We’re looking for a Customer Success Manager to build, retain, and grow our emerging client base. In this role, you’ll work closely with Procore’s Install-Based Sales team and Account Executive teams, applying best practices and solutions to ensure our clients are set up for success and achieving their individual business goals and objectives.

As a successful Customer Success Manager, you’ll use your consultative mindset to leverage Procore’s technology solution within the industries we serve. You’ll be instrumental in creating long-lasting partnerships and delivering custom ROI analysis for your client base. You’ll provide industry and technology thought leadership while encompassing Procore’s values of Openness, Optimism, and Ownership.

This position will report to the Manager, Customer Success, and will be based in Dublin, Ireland. We’re looking for someone to join our team immediately.

What you’ll do:

• Gain a strong understanding of best practices relevant to retaining and growing accounts within a personal portfolio while mitigating risk
• Develop and execute on-account strategies for emerging accounts while working alongside Sales to deliver positive outcomes...