Senior GL Accountant

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

The DCX Client Services - Home Based Senior GL Accountant will work as a full-time employee for a growing business based in the United States. You will get a chance to learn new skills as well as demonstrate skills you've learned in the past. You will be responsible for closely following the instructions and processes outlined by our client.

The daily tasks will vary so it will be necessary to be very flexible in this position. Other necessary characteristics of the job include having a strong attention to detail, ability to work well with co-workers, and a desire to learn new work skills.

Ideal Candidates will be

• Organizational and time-management skills

• Attention to detail and accuracy

• Ability to meet strict deadlines

• Strong verbal, written, and communications skills.

• Excellent knowledge of accounting regulations and procedures

Role Details

• Industry: Finance
• Work Shift: 8:00 AM - 5:00 PM CST (USA)
• Workdays: Monday through Friday (USA)
• Written and spoken English skill: Very Proficient
• Salary Range: 25,000-35,000

Job Responsibilities

• Maintain the customer record, assesses creditworthiness, handle all customer inquiries (internal and external), process billing adjustments, credits, rebills and refunds, upload invoices to client portals, manage tax exemptions, and take incoming calls via the A/R Hotline.

• Manage incoming email in the A/R shared mailbox.

• Partner with A/R Coordinators in ensuring prompt resolution of open issues.

• Process credit card payments.

• Research and resolve client payment inquiries.

• Research, track, and resolve billing errors and discrepancies.

• Review of new customer records, including credit check and establishment of credit terms/credit limit.

• Review and approve/escalate orders on credit hold.

• Review and resolve unapproved credit card payments.

• Manage billing process for benefits insurance carriers, to include creating and paying invoices, resolving any billing issues, finding ways for more automation, and working with the HR team to ensure accurate and timely payments.

• Complete new vendor forms and requests for banking information from customers.

• Work with associates across all divisions/departments to answer questions or research issues.

• Perform such other accounting, financial, or administrative tasks as may be required from time to time.

• Ad hoc duties as assigned

Additional Job Requirements

• Education: Bachelor’s degree in Accounting, Finance, Business Administration, or any related field.

• Experience: 1-3 years of Accounts Receivable/Payable and/or General Accounting experience.

• Proficiency in most Microsoft Office Applications, specifically Word, and Outlook.

• Strong working knowledge using Excel, pivot tables, advanced formulas etc.

• Additional certification (CPA or CMA) is a plus but not required.

About DCX

DCX is a leading BPO that supports growth minded small and medium sized businesses in the United States. If you're interested in working with some of the fastest growing companies in the USA, we're excited to have you apply!

To our customers, we promise that we will help them focus on their most important goals by providing superior back-office services. We bring a mindset of quick response, attention to detail, and innovative ideas to all that we do for our customers.

To our team members, we promise to be a company that is, first and foremost, dedicated to our employees. We aim to be a compassionate organization that looks after everyone's well-being through generous salaries, empathetic management, and growth-oriented training. We are always looking to offer perks in addition to pay, including work-from-home opportunities, travel allowances, meals, and more.

We look forward to receiving your application and getting to know you better!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!