Payroll Officer

Responsible for minimising the forward roll rate of potential non-performing Work Place Banking loans by facilitating efficient processing of loan payment collections from source (Group Scheme Companies). Ensure that all processing adheres to agreed Service Level Agreements, and the set turnaround times.

Work closely with Employee Value Banking and all Group Scheme Companies with the aim to improve/ minimise the forward roll into more serious delinquent category by providing readily available, service focused, knowledgeable information to Group Schemes front office in terms of loan payments collections from source.

Requirements

Minimum Qualifications
Type of Qualification: First Degree
Field of Study: Business Commerce, Accounting

Experience Required
Payments
Operations
1-2 years

Proficiency in Microsoft excel ,Microsoft access

Experience in the application of credit rules, customer service principles and practices. Understanding of relevant product knowledge, processes and requirements to Loan, an added advantage on understanding the Work Place Banking Service Model. Previous experience or exposure to suspense account management, paym...