Ready to become a Wriker?
As a part of our team, you’ll be building relationships with our customers, helping them use the Wrike project management software, and assisting them with any challenges they encounter. This includes answering technical and billing questions, discussing the benefits of the product to help turn prospective customers into paid customers, solving tickets, dealing with complaints, and further developing our knowledge base while working with clients during Pacific hours: 23:00-07:30 EEST.
More about Your team
Our team strives to provide excellent customer service through email, chat and phone. We are friends with both people and computers, and measure our success based on the customer’s success. We aim to make every customer’s story end happily.
How You’ll make an impact
- By answering first-level incoming customer support requests in a fast-paced environment via email, chat or phone.
- By assisting customers who request support ranging from product questions to troubleshooting.
- By maintaining and developing efficient cross-team collaboration related to customer needs.
- By collaborating with product teams and engineers to achieve ef...
Wrike Careers Page
A cloud-based collaborative work management platform for managing cross-functional work at scale. Enterprises use Wrike to offer a single digital workplace for all of their departments and teams.
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