Product Manager - API and Integrations

Introducing Masabi

// At Masabi, we’re driving the fare payment revolution, powering the journeys of millions all over the world. We build fare collection platforms that allow riders to seamlessly buy and present tickets for public transport either on their mobile phones, from a ticket machine, or even by tapping their bank card to travel.

Our Justride platform is used in over 250 locations globally, including some of the largest cities in the world. With our industry-first mobile ticketing SDK, we’ve partnered with large players in the transport space, including Uber, Moovit and Transit.

Your own journey is important to us too. Choosing a role here means joining a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. Here, you’ll find the tools you need to build the career you want. Whether you’re taking the direct route or trying a new path, we’ll support you no matter what.

The Role:

Join our team as a Product Manager and play a pivotal role in developing and delivering our product roadmap for integrated fare collection solutions. This role focuses on the API integration suite, essential for our mission to provide an open platform that enables transit agencies worldwide to operate world-class, affordable fare collection systems.

This role impacts the core of our platform, enabling powerful and flexible API integrations that allow transit agencies across the world to enhance their fare collection capabilities. We are keen to find someone who understands the complexities and opportunities of API-driven ecosystems and is passionate about creating solutions that balance simplicity, flexibility, and scalability.

In addition to your technical acumen and customer empathy, you will be detail-oriented and outcome-focused, with an aptitude for big-picture thinking needed to package the APIs into product offerings and meet the diverse needs of developers, end-users, and stakeholders. You will have experience with techniques and approaches to lead discovery and work closely with engineering teams, UX designers, stakeholders from across the business, and other Product Managers to build an integrated, best-in-class set of APIs to underpin our Open Platform.

This is a fantastic opportunity to be part of a growing company where you can use your Product Management skills to create great products that have a genuine, positive impact on millions of people worldwide.

Location: This role is available in a hybrid model for London, UK-based candidates and in a remote model for candidates based in the UK, North America—East Coast, and Colombia.

Responsibilities:

• Lead the product development of APIs across the fare policy and ticket validation domains for multiple large transit agencies to expand our open platform.
• Work closely with transport agencies, partners, and internal stakeholders to gain insights into platform utilisation and API usage. Identify any gaps and collaborate to develop a comprehensive roadmap for enhancements and new APIs.
• Engage closely with software engineers and identify use cases, ensuring APIs meet market needs and are not custom for specific stakeholders.
• Lead the entire product lifecycle from feature shaping to launch for your product area.
• Prioritise features, enhancements, and bug fixes based on customer feedback and business impact
• Stay current with evolving customer needs, industry trends, and competitor directions to maintain our product trajectory.
• Bring creativity and passion to innovate and make an impact in a high-growth business.

About You

• Have a strong passion for solving problems and creating exceptional products.
• Strong technical background either as a Software Engineer or Product Manager
• Experience in a Product Management role or related field.
• Have worked in a fast-paced software environment and thrive under such conditions.
• Demonstrated ability to take products through the entire product lifecycle.
• Good understanding of software, enabling effective discussions with software engineers about technical aspects.
• Highly collaborative and understand the importance of teamwork for success.
• Excellent communicator, capable of conveying ideas clearly and effectively.

No day is the same at Masabi. If this sounds like the challenging, fun, and friendly environment you’re looking for to do your best work, we’d love to hear from you!

// Careers at Masabi are for people who are going places - people who are moved by our mission to improve accessibility and make fares fair for everyone. We are grateful to be a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. We operate with openness — we celebrate multiple approaches and points of view and strive to create an environment where everyone feels empowered to bring their whole, authentic selves to work.

Whoever you are, just be yourself.

We encourage people from underrepresented backgrounds to apply; we don’t discriminate. Also, please notify our team of your pronouns at any point in your application. We believe in journeys made simple. Excursions made effortless. So, we cancel out confusion and leverage our collective expertise to support transit agencies and make life better for millions of riders — together, we are creating a future.

We’re already powering journeys - are you ready to join us?