Data Analyst

About the Role:

The Data Analyst lives in the Worker Operations team and is responsible for centralizing the data from Marketplace's different tools. You will ensure this data is accessible and tailored to operational leaders across multiple support services. You must be proficient in SQL, with +3 years of significant experience working with data warehouses and data visualization tools. You are detail-oriented, extremely good at math, and exhibit initiative and curiosity.

Key Responsibilities:

• Monitor the organization's technical infrastructure, including servers, networks, databases, and applications, to identify and address performance issues, security vulnerabilities, and system errors
• Execute complex SQL queries to maintain custom tables, ensuring the integrity and accuracy of the stored data
• Use data visualization tools to create high-level dashboards that provide clear views of critical customer support metrics
• Collaborate with stakeholders across the organization to understand their data reporting and analysis needs, and ensure the relevant data is accessible so they can achieve their goals
• Work closely with other members of the TechOps team to determin...