We're looking for well-spoken, responsible, energetic Brand Ambassadors in the Jacksonville, FL area to share Renewal by Andersen products and services to homeowners that are visiting and attending events throughout the Jacksonville area. This job is best suited for an individual who enjoys working with the public, being physically active throughout their day, is confident communicating, has flexibility in their schedule, and is willing to learn new things on an ongoing basis. Base pay is $18/hr PLUS your Weekly Performance Bonus (Earn up to $800 dollars a week....or MORE!)
CUSOMTER DELIGHT:
As part of Mellick Group, we strive to offer a world-class customer experience. It is essential for every team member to offer excellent customer service, and to be diligently looking for ways to delight our customers. This can best be achieved through ongoing teamwork and cooperation through every point of interaction we have with a customer. Our foundation for delight begins with trust, respect, and care with every customer we meet.
- Check out this video to see who we are! [https://vimeo.com/543689842/eac87297f0>
We are looking for staff to work events throughout the year. You will be using your own vehicle for traveling to event locations and transporting materials. We offer a flexible schedule including weekends and holidays, your schedule will vary depending on the events. Typical day events run from 10:00am - 5:00pm and night events run form 5:00pm - 10:00pm. Part time employees work Friday - Sunday with 3 weekend shifts required.
WHAT YOU'LL BE DOING | THE ROLE:
The purpose of this position is to support the non-traditional marketing efforts of Renewal by Andersen of Orlando. This role is essential to nurturing good working relationships with potential customers as well as producers of events. The primary objective is to inform potential customer about our product, representing the company professionally and ultimately setting appointment for a consultation.
· Setup and tear down of events in different locations in our territory
· Interacting with the general public and informing them about our product
· Advising on projects they may be considering and how we can help
· Scheduling appointment for a free in home consultation with our sales team
· Being friendly and talking to anyone and everyone
· Occasional meeting in office for performance review and refresher training
· Other duties as needed for the upkeep of equipment in support of field efforts
· Setting quality appointments with homeowners
· Meeting or exceeding appointment-setting and quality goals within system guidelines
· Handling every prospect, customer and co-worker with empathy and world class service
WHAT'S IN IT FOR YOU | THE BENEFITS:
An Award-Winning Work Environment - Awarded Top 10 Best Place to Work 3yrs in a row by the Orlando Business Journal and Orlando Sentinel!
Hourly base plus uncapped weekly bonuses and paid professional training
Excellent company culture & regular contests and additional incentives
WHAT YOU'LL BRING | THE PERSON:
· Required: Valid Drivers License, 1 - 2+ years of Customer Service Experience, Ability to lift 50 pounds
· Demonstrate commitment, hard work, determination, and overcome challenges with creative solutions
· Excellent communication skills, self-motivation/drive, a positive attitude
· Willingness to learn and grow, confident and driven for success, actively gain and share knowledge
· Maintain professional appearance (RBA provided shirts and jackets; khakis, slacks and presentable shorts. NO JEANS!)
· Have open availability – especially, during weekends and holidays.
· Only devices allowed in the booth are tablets and for the sole and only purpose of collecting data for leads or entering these in the system *ONLY when needed to be entered immediately; otherwise, leads should be entered by the Team Lead or Manager at the end of the night each night of the event.
· Only leave event booth for restroom breaks, No eating in event booth or cell phones. No sitting or using chairs during shift, Be punctual according to given times of the event, Will be required to transport materials in personal vehicle
· Ability to be persuasive, works well with others while bringing a spirit of community, friendship and fun, great verbal and non verbal skills, multitasking
WHO WE ARE | THE COMPANY:
Our Company Culture is one that strives "to provide an exceptional employee experience that leads the way to delighted customers. We encourage our employees to achieve their personal and professional goals. Our continuous success is the result of our inclusive, collaborative, and positive environment”.
Renewal by Andersen® careers offers unrivaled opportunity! Our employees bring to life our key core values: integrity, alignment, achievement, balance, and commitment. If these values are also important to you, we want you on our team!
We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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Andersen Corporation/Renewal by Andersen
Window and door installation company offering competitive compensation and advancement opportunities.
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