QA Officer

About Augmedix:

Augmedix (Nasdaq: AUGX) delivers industry-leading, ambient medical documentation and data solutions to healthcare systems, physician practices, hospitals, and telemedicine practitioners.

Augmedix is on a mission to help clinicians and patients form a human connection by seamlessly integrating our technology at the point of care. Augmedix’s proprietary platform digitizes natural clinician-patient conversations, which are converted into comprehensive medical notes and structured data in real time. The company’s platform uses automatic speech recognition, and natural language processing, including large language models, to generate accurate and timely medical notes that are transferred into the EHR.

Augmedix’s products relieve clinicians of administrative burden, in turn, reducing burnout, increasing clinician efficiency and improving patient access. Through Augmedix’s proprietary platform and bi-directional communication channel, Augmedix is ideally suited to serve as the vehicle for change at the point of care.

Augmedix is headquartered in San Francisco, CA, with offices around the world. To learn more, visit www.augmedix.com.

Job Requirements:

• Medical Background (MBBS Degree required)
• Excellent English Listening & Comprehension skills
• Data Analysis and report preparation
• Experience in Transcription (will be an added advantage)
• Typing speed of 40-50 wpm
• Strong motivation and drive to achieve the set target go beyond the scope of his/her duties and excel in the given field

Job Responsibilities:

• Thoroughly and carefully listen, comprehend, and then transcribe the entire conversation.
• Appropriately identify and then classify the conversation into the allocated tiers as per instruction.
• Learn new tools and technologies as necessary to follow team workflow and accomplish annotation tasks.
• Learn the methodology and work with any new software provided to the team and understand how to process any files with that new software. Conduct Training sessions for the Annotation Specialists on how to use the new software.
• Maintain ownership of each annotation assignment and respond to any changes in procedure & process.
• Check, correct, and analyze the data completed by the Annotation Specialists.
• Conduct Training on English Language and Medical Terminologies to improve the skills of the Annotation Team to process ASR corrections more efficiently. Need to be able to explain medical terminologies in simple language to the Annotation Specialists.
• Collaborate with Project leads to ensure that the Annotation Team meets project requirements.
• Create, organize, and compile a series of reporting analytics as requested by the Manager.
• Evaluate the performance of the Annotation specialists based on certain criteria and prepare a monthly Performance Review.

Employment Status:

• Contractual (6 Months) with the possibility of becoming Full Time based on performance

Details:

• Work Shift: Day (on-site)
• Work Hours: 12 PM - 9 PM
• Working Days: Monday to Friday

Augmedix is an equal opportunity employer. We are committed to providing equal employment opportunities regardless of sex, gender identity, race, religious creed, color, ancestry, age, disability, marital status, sexual orientation including being transgender and/or any other protected bases.