Internship in Operations Oversight Department

Who we are looking for

We are looking for a motivated intern to join our Onboarding team that focuses on our Collateral Management clients in Frankfurt, Germany.

This role can be performed in a hybrid model, where you can balance work from home and office to match your needs and role requirements.

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

As Intern in Collateral Management you will

• Learn about Collateral Management and onboarding relevant processes
• Work directly with clients to ensure all required documents are available and correct
• Respond to client queries about onboarding related questions
• Set up clients on various systems to allow margining their OTC, CCP, ETD and repo transactions
• Ensure superior client satisfaction by proactively identifying issues impacting client satisfaction
• Oversee processes carried out by other State Street offices, perform quality checks and engage in solution of issues
• Collaborate with internal and external groups to identify, analyze and proactively resolve issues and exceptions
• Support to manage daily service delivery to mee...