HR Employee Experience Specialist

As NielsenIQ's HR organization continues to evolve to meet the changing demands of the business and the workforce, the Employee Experience team focuses on delivering with excellence against our most fundamental HR needs. The bilingual HR Employee Experience Specialist will work with the North America Regional Employee Experience leader to ensure we deliver with excellence to our employees, managers, and Market HR Partners.

In this role you will:

• Ensure continuity of business as usual (BAU) HR operations and administrative work in Canada
• Ensure our employees’ most fundamental needs are met by effectively answering employee queries, maintaining accurate employee data and connecting associates with the right tools
• Ensure best in class service when it comes to HR administrative processes
• Identify and document local and cluster level administrative work pertaining to standard letters, documents, and agreements
• Review our policies, processes, and ways of working holistically for opportunities to streamline - eliminate waste and redundancy
• Propose improvements to internal processes with an eye towards automation, enabling more consistency across HR and the NielsenIQ busine...