Job Title:
Professional, BI Analyst (TCFx
Job Description
This role is responsible for collecting and analyzing large amounts of data to enable visualization, insights, and data-driven decision-making within the Global - Executive Reporting team.
Would be involved in End-to-End lifecycle of the Dashboard / reports:
• Interfacing with relevant stakeholders and users on understanding of the data flow and usage between applications.
• Support gathering requirements and Consultation / Solution Design.
• Should be able to communicate effectively during the development phase.
• Conducts and leads UAT, Troubleshooting and Resolution.
• End-user Engagement: Communication and Education.
- Implementation and management of cross-functional performance indicators (KPI- s) to deliver related insights, seeking to drive significant impact and value enabled through data-driven decisions across the business.
- Work collaboratively with Lead Business Intelligence Consultant or Supervisor to Plan and deliver analysis to operational management – analysis includes information surrounding root cause, impact assessment and identifying key areas for possible process
- improvement.
- Package complex & ambiguous information to drive forward actionable insights.
- Leverage data and information structure to ensure - single source of truth.
- Improve the data availability by acting as a Subject Matter Expert between cross functional teams.
- Ensure data accuracy, timeliness and validation prior to presentation.
- Support business solution requirements and partner with the development and application delivery teams on developing reports / dashboards to feed into daily, weekly, monthly, quarterly, and annual KPI's and dashboards.
- Works closely with multi-department Subject Matter Experts to support effective reporting and assist with testing for updates/improvements to existing business systems.
- Develop reference materials for mapping and cross-referencing, creating methods for monitoring and reporting data incidents. Author documentation for SOPs and the knowledge base. Creating playbooks around the role and deliverables.
- Actively promote a culture of collaboration and teamwork across organizational boundaries. Willing to break down functional silos to drive measurable business results.
- Maintain confidentiality.
Location:
PHL Angeles City - Clark 2
Language Requirements:
Time Type:
Full time2024-07-29
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Concentrix Services Philippines, Inc.
A company providing content writing, training, and learning & development services in BPOs.
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