QAQC Support Specialist

Remote
Contract
Mid-level
🇿🇦 South Africa
Customer Support Specialist
Technology

At IPX, we're focused on digitizing the built environment, capturing the interest of building owners and design professionals globally. The last 30 years of internet progress has largely overlooked the data trapped inside the walls of our homes, offices, schools, and hospitals. We’re working to change that.

Now, we're inviting you to be part of this mission.

As a QAQC Support Specialist, you'll play a fundamental role in the growth and success of our BIMIT Partner Network and the BIMIT Product by providing support to our BIMIT Partners and our QAQC team.

We're seeking candidates who are not only seasoned in project management but also eager to contribute to our ambitious vision.

As part of your role, you will:

  1. Building and Enhancement: Assist in the development and improvement of our Revit-based modeling systems, tools, and workflows, ensuring the high-quality digitization of buildings.
  2. Quality Control: Review BIM standards for projects, ensure adherence to IP standards and client requirements, and implement necessary revisions to maintain the integrity of our BIMIT models.
  3. Order Management: Track and assess the progress of live orders, communicate any potential delays to the QAQC team, and assist partners in delivering high-quality, on-time orders.
  4. Operational Improvement: Analyze performance data and team feedback to develop, and implement support tools, automations, and systems that will reduce submissions, enhance delivery times, and improve overall quality metrics. Identify areas for operational system improvement to streamline production.
  5. Metrics Assessment: Monitor and evaluate BIMIT Partner metrics, communicating progress or areas of concern to BIMIT teams and IP core teams.
  6. Training and Development: Share your Revit expertise and knowledge with our partners, playing a key role in their skill development and professional growth.
  7. Relationship Management: Cultivate strong relationships with our BIMIT Partners through periodic check-ins and open, effective communication.

With over 4,000 properties already digitized on IPX—ranging from homes to skyscrapers for Fortune 500 companies, small landlords, and design professionals—you'll contribute to a service that's making a tangible impact on the world. Come and be part of this groundbreaking journey.

Requirements

Skills

  1. Experience Requirements: 5+ years Revit experience in a working environment.

  2. Level 3 Revit Proficiency.

  3. Experience and capability to work on different building types

  4. Strong attention to detail.

  5. Fluent English level (written and verbal) - ability to identify & name each building element including FF&E.

  6. Excellent verbal and written communication skills.

  7. Strong collaborative and interpersonal skills.

  8. Time-management skills and the ability to meet deadlines.

Topic Expertise

  1. Revit and BIM: With over 5 years of experience working with Revit and a focus on BIM technology within the AEC industry, proficiency in using these tools to support the digitization of buildings is a key area of expertise.

  2. Technical Understanding: Strong knowledge of scan to BIM processes, understanding of spatial relations, and the ability to understand technical drawings and plans, along with exceptional knowledge in applying LOD200 on Architectural, Structural & MEP modeling data efficiently.

  3. Quality Assurance and Control: Ability to review project BIM standards, ensure adherence to standards and client requirements, make necessary revisions, and eliminate BIM model errors to maintain the quality of BIM models.

  4. Training and Development: Proven ability to share Revit expertise and help partners develop their skills and knowledge, contributing to the growth and capacity of teams.

Problems To Solve

We’re committed to providing our BIMIT Partners the tools and support necessary to not only be successful in their roles but also becoming efficient enough to grow their teams and capacity to achieve their goals. Maintaining the health of our BIMIT Partner Network is mission critical.

Integrated Projects is committed to offering competitive and fair compensation for a company at our stage, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.

Read our perspective here: Buildings V. The World

We’ve built a culture of long-term builders.

Till recently, Integrated Projects has differentiated itself from the market by focusing on sustainable, profitable growth—during a time of uncertainty, easy venture money, and wasteful spending. We’ve been obsessive about building for the long-term, while staying practical and creating value for building owners and design professionals today. If successful, digitizing and decarbonizing the built environment will likely not be accomplished within our lifetime—and yet, we’re focused on advancing it.

Here’s our basic operating principles:

  1. Partnerships, not projects: To solve the largest challenges we face with the built environment, it’s going to take an integrated, ‘all hands on deck’ approach. This means fostering a culture of connection, inclusiveness, and ‘dot-connectors’. Don’t be isolationists within an already fragmented industry.
  2. Show, don’t tell: There’s no shortage of ideas. But communicating how these ideas materialize and develop within a broader ecosystem is hard. Always take bias for showing, demoing, building, and writing—and be impatient keeping ideas to just talk.
  3. Simple, not simplistic: It’s easy to complicate, it’s hard to simplify.
  4. Be an owner, not a manager: Managers work for control, owners work for economics and growth. Run projects like you’re an owner.
  5. Be kind: We’re all just trying to figure this out.

Benefits

Integrated Projects is committed to offering competitive and fair compensation for a company at our stage, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.

 

Integrated Projects

A company changing the face of the built environment by digitizing the industry.

🏙️Sustainable cities
Construction
Technology

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