Manage and oversee the National Operations of the Assessing and Loss Adjusting functions within the Claims departments to deliver effective and efficient world class customer service in order to excel in operations. To execute on the overall SIL and SIL Claims strategy, to manage, control and attending to Assessor and Loss Adjustor audits, authorizations over-mandate and escalated customer complaints. Perform a mentoring and coaching support function to staff, claims call centre, service providers and clients on products and technical aspects where specialised knowledge is required in resolving intricate challenges regarding claims relevant to Homeowners Insurance Cover
Requirements
Minimum Qualifications
Appropriate Diploma / Degree related to the field of expertise
Appropriate Diploma / Degree related to Leadership
FAIS Compliant
Experience Required
Minimum of 5 years in Leadership Role
Minimum of 5 years as a Building Assessor
Minimum of 3 years’ experience in the Short-Term Insurance industry
Knowledge, Skills and Abilities
Knowledge SIL Policy wording interpretation
Knowledge of Underwriting requirements
Sound knowledge of the follow...
Standard Bank Group
A leading Africa-focused financial services group offering career-enhancing opportunities and a chance to work with talented professionals.
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