About the Role:

Grade Level (for internal use):

08

Role:

As a Platform Support Engineer I you will support, administer, manage the integrated platform Web & Application systems that enables S&P CapitalIQ solutions customers to access real time and after market data through the highly transactional and dynamic web based CIQ Platforms, APIs or feed delivery Market Data Products.

• Follow processes and operational policies for obtaining solutions.

• Manage key product /applications releases for QA, Pre-Production, Production and DR as part of the overall SDLC.

• Work closely with key stakeholders representing Web Operations for Projects as a lead coordinator.

• Work with IT Server Management and other groups and make sure that all events, incidents and problems are resolved as per the SLA.

• Utilize standard procedures and policies when selecting methods, techniques, and evaluation criteria for obtaining results.

• Work within the team and with external sub team and teams for operations support and project delivery.

The Team: The CIQ Solutions Tech Operations team is accountable delivering infrastructure architecture, implementation & deployments on S&P Gl...