Senior Customer Advocacy Manager

We are seeking a passionate and experienced Senior Advocacy Manager to lead the

strategy and execution for our global customer advocacy program. This role’s key functions are

driving engagement and fostering product adoption via our Community Platform, and

strategically designing and implementing programming across critical milestones in the

customer journey.

What you'll do:

• Building and execute a global strategic customer advocacy program. Creating a structured and intentional effort to turn satisfied customers into vocal champions .
• Content Creation Powerhouse:
• You will be the mastermind behind creating high-quality, net-new customer content across various formats, including: Case studies, sales slides, Webinars, Blog posts, Video testimonials
• You will partner with internal teams (Sales, Product Marketing) to ensure content aligns with strategic goals and resonates with target audiences.
• **Reference Program Champion:**You will manage our reference program, identifying and nurturing relationships with satisfied customers who can become vocal references and case study participants.
• You will work closely with the Sales, Services and Cu...