Customer Care Agent

Patrique Mercier Recruitment is currently seeking Slovak Speaking Customer Care Agents for exciting opportunities in Greece. As a Customer Care Agent, you will provide exceptional customer support to Slovak-speaking customers.

Joining our team means becoming part of a diverse and innovative work environment. You will have the opportunity to work with a dynamic group of professionals and contribute to delivering exceptional customer experiences.

Responsibilities

• Handle incoming customer inquiries via phone, email, and chat
• Provide prompt and accurate information to customers
• Resolve customer issues and concerns in a timely manner
• Maintain detailed and accurate records of customer interactions
• Collaborate with cross-functional teams to address customer needs
• Stay updated on company policies, products, and services
• Adhere to communication procedures and guidelines set by the company

Requirements

• Fluency in Slovak and English, both written and spoken
• Prior experience in customer support or a related field is preferred
• Excellent communication and interpersonal skills
• Strong problem-solving skills and ability to handle challenging situations
• Attenti...