At Neo Group, where passion meets purpose! As an employee-focused employer, we take pride in cultivating a dynamic workplace where your growth and well-being are our top priorities.
Join us for a rewarding career journey filled with exciting challenges and endless opportunities. Elevate your career with us โ your success is our success!
Neo Group is seeking a motivated and customer-oriented individual to join our team as a Customer Support Specialist. As a Italian speaking Customer Support Specialist, you will be responsible for providing exceptional service and support to our Italian speaking customers.
Responsibilities:
- Respond to customer inquiries and provide prompt and accurate assistance in Italian through chats & emails.
- Handle customer complaints and resolve issues effectively.
- Ensure customer satisfaction through professional and courteous communication.
- Maintain detailed and accurate records of customer interactions and transactions.
- Identify opportunities for process improvements and provide feedback to management.
Requirements
- Fluent in both Italian and English.
- Previous experience in customer support or a similar role.
- Excellent communica...
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Neo Group
Neo Group is a company focused on expanding and revolutionizing the iGaming industry
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