Product Owner - Financial Crime

Our client’s success is our success. And you make it happen

Payment systems are complex, regulated and ever-changing. And, while we may be small, we are at the forefront of innovation punching above our weight. We’re enabling the future for our clients through tech like NPP (New Payment Platform), buy now, pay later, and open banking.

Our product teams are the eyes and ears of Cuscal. They’re client-focused relationship managers, serving everything from business development, marketing, fraud, and customer support. They work out what clients need, so we can build it and launch it… often, in months, not years.

We are looking for a Product Owner to join our Financial Crime Team.

As payment methods evolve, so too do the efforts of criminals in their attempts to defraud businesses and consumers. From sophisticated online scams to identity theft and phishing. We’re looking for a Product Owner to continue to drive forward Cuscal’s robust fraud monitoring solutions that leverage artificial intelligence (AI) and Machine Learning (ML) to stay ahead of emerging fraud trends, while protecting our clients; their customers, brand, and balance sheets.

About the Role:

• Ensure user stories clearly communicate customer/stakeholder needs to the Scrum team; work with team to clarify stories as necessary
• Own and prioritise the backlog of work for the team which could include client delivery, maintenance, defects, incidents, and continuous improvement using the relevant frameworks and guidelines.
• Champion exceptional client experiences, understanding needs and pain points of users.
• Partner with Product Manager/s to build new or enhance and optimise products in line with broader market needs and trends.
• Collect client and stakeholder input and represent the ‘voice of the client’ at the team level.
• Coach the squad and support them in breaking down the work into the right sized deliverables
• Make strategic decisions to prioritise the work in the backlog, managing complex trade-offs and competing priorities.

About You:

• 4+ years in banking, fraud, and financial crimes with a preference for delivering SaaS and/or B2B products
• Strong data analysis skills and process review capabilities.
• 2+ years of experience in product strategy, requirements intake (e.g business analyst), SME, process owner or customer facing role.
• Knowledge of Agile development methodologies/tools and experience writing user stories
• Understanding of the electronic payments industry is a plus but not mandatory.

Join us at the forefront of payments

Why Cuscal?
We are in the rapidly evolving world of payments, and we are committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. We support our colleagues with flexible work arrangements through our hybrid model whilst also offering a wide range of educational, financial, lifestyle, health & wellbeing benefits.

Next Step
If you think this role is the right fit for you, we invite you to apply. Let’s explore who you are and what drives you. We’d love to share our vision for the future of the payments sector. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.

Cuscal does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Cuscal employee, location or address.