Associate Solutions Consultant

Crossfuze is recruiting for an Associate Solutions Consultant to join our pre-sales team. We are looking for someone with a strong understanding of the ServiceNow platform who will be able to demonstrate the core value of ServiceNow as it relates to specific needs of clients and prospects. Once the value has been communicated, you will need to collaborate with clients to scope out their initiative and recommend a solution to move forward leveraging our Crossfuze Delivery team as needed to craft the solution.

This position is fully remote and will be required to work during the Pacific Time Zone working hours.

• Primary point of Infuze case work intake process where duties include: diagnosis of customer request/issue submitted within the case, determine level of effort in completing the case scope, estimation of effort and obtaining customer approval to move forward with the work.
• Additional responsibilities as time and skillset permit:
  • ServiceNow subject matter expert to provide business and solutions consultancy to our clients and prospects
  • Perform pre-sales support calls by attending client meetings with Crossfuze Account Executives that may include a formal pr...