Student Care Manager

ELVTR is a premier online education platform specializing in live courses led by top executives from globally renowned companies. Our unique approach sets us apart in the online education landscape, offering unparalleled value to our students.

Position Overview:

We are seeking a dedicated Student Care Manager to join our team. This role is pivotal in ensuring that our students receive an exceptional educational experience and are fully satisfied with the courses they enroll in. As the frontline of student interaction, you will be instrumental in fostering a supportive and engaging learning environment.

This is a full-time remote position, open to candidates located anywhere in Mexico.

This job is for you if you are:

• A People Pleaser: You find joy in serving others and are dedicated to ensuring student satisfaction and happiness.
• A Communicator: You have excellent English communication skills and can easily establish rapport with students.
• Tech-Savvy Troubleshooter: Not only are you comfortable with technology, but you can also perform minor tech troubleshooting, such as assisting someone with difficulties joining a Zoom session.
• **Support Champi...