Mid-level
🇵🇹 Portugal
IT Support
Technology
- First/Second line IT support for company internal users and contractors
- Installing, configuring and troubleshooting user laptops, workstations, printers, mobile devices and other office IT equipment
- Configuring, administering and updating Windows, MAC, Linux operating systems on user devices
- Managing user device environment using user device management tools (e.g. AirWatch, ISL)
- Creating and managing user accounts in Okta, AD, Office 365 and other systems
- Physical network related tasks (patching, device installation, ports assignment)
- Server and network equipment installation and cable patching in data centers and server rooms
- Server and network equipment maintenance
- Keeping inventory of IT purchases and assets - creating/updating inventory records, assigning equipment to users, auditing inventory, performing decommissioning
- Working closely with the facility and security teams to resolve security issues
- Constant development and improvements of local IT infrastructure
- Installation and configuration as per solution designs and architecture and following system change requests for office and DC IT infrastructure and computer hardware
- Providing IT assets manag...
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🇵🇹 Portugal
IT Support
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