Job Description
Product Design and Development
- Assist in the review of existing SingPost products/infrastructure/equipment (POPDrop, lockers, sortation machines, etc) and work on the areas of improvement and enhancement.
- Prepare Design Failure Mode (DFM) and Design Failure Effect Analysis (DFEA) for the various products.
- Establish proper documentation of all the product design concepts and improvements.
- Conduct feasibility studies for next generation equipment.
Product Testing and Optimization
- Develop, optimize and implement the testing plans for the various products.
- Conduct UAT and OSAT and follow up on the commissioning of the machines.
- Develop product qualification procedures.
- Conduct product testing, develop product reliability metrics and initiate actions for improvements.
Process Mapping and Characterization
- Conduct process mapping of the use cases and develop, improve and optimize the workflows that will enhance customer experience.
- Develop maintenance checklists, procedures and regime.
Data Analytics and Reliability Studies
- Develop effective methodologies to collect data for the machine performance studies.
- Conduct data collection and surveys on SingPost products/infrastructure/equipment.
- Develop improvement plans to enhance usersโ experiences for SingPost products/infrastructure/equipment.
- Perform data analytics to derive insights on the performance of SingPost products/infrastructure/equipment and recommend proposals for improvements.
Project Management
- Opportunity to learn and execute Project Management tools and skill sets
- Assist in the preparation of Project Implementation Plan
- Be able to plan and execute Scrum and Agile methodologies in real project lift cycle.
- Learn to effectively deal with different stakeholders in a project
- Assist in conducting meetings and setting up agendas
- Participate in technical discussions with external vendors and internal stakeholders
- Plan out potential project risks and learn to navigate or minimize them
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