Intern, Project Solution and Implementation

Job Description

Product Design and Development

• Assist in the review of existing SingPost products/infrastructure/equipment (POPDrop, lockers, sortation machines, etc) and work on the areas of improvement and enhancement.
• Prepare Design Failure Mode (DFM) and Design Failure Effect Analysis (DFEA) for the various products.
• Establish proper documentation of all the product design concepts and improvements.
• Conduct feasibility studies for next generation equipment.

Product Testing and Optimization

• Develop, optimize and implement the testing plans for the various products.
• Conduct UAT and OSAT and follow up on the commissioning of the machines.
• Develop product qualification procedures.
• Conduct product testing, develop product reliability metrics and initiate actions for improvements.

Process Mapping and Characterization

• Conduct process mapping of the use cases and develop, improve and optimize the workflows that will enhance customer experience.
• Develop maintenance checklists, procedures and regime.

Data Analytics and Reliability Studies

• Develop effective methodologies to collect data for the machine performance studies.
• Conduct data collection and surveys on SingPost products/infrastructure/equipment.
• Develop improvement plans to enhance users’ experiences for SingPost products/infrastructure/equipment.
• Perform data analytics to derive insights on the performance of SingPost products/infrastructure/equipment and recommend proposals for improvements.

Project Management

• Opportunity to learn and execute Project Management tools and skill sets
• Assist in the preparation of Project Implementation Plan
• Be able to plan and execute Scrum and Agile methodologies in real project lift cycle.
• Learn to effectively deal with different stakeholders in a project
• Assist in conducting meetings and setting up agendas
• Participate in technical discussions with external vendors and internal stakeholders
• Plan out potential project risks and learn to navigate or minimize them