Community Manager

As our new Community Manager, you will focus on the end-to-end community experience from Player Engagement to Support, Moderation and Safety. This is to ensure a fun, rewarding, secure and positive environment for our players.

This is a permanent role, ideally based in Edinburgh; although, for the right candidate, we would consider hiring someone remotely in the UK or Hungary.

Key Responsibilities:

• Player Engagement & Management:
  • Execute the global community strategy on EVERYWHERE
  • Regularly engage with and manage our global community
  • Support and contribute to community building and growth content & activities
  • Provide community insights and understanding to help drive decision making at Build A Rocket Boy
  • Host and facilitate live streams and live Discord discussions and sessions with the community and our developers
• Player Support:
  • Provide exceptional support to users, addressing their concerns and resolving issues related to harassment, abuse, and other safety concerns.
  • Develop and maintain comprehensive support documentation and FAQs to assist users in navigating safety features and reporting mechanisms.
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