Operations Intern

We are currently looking for interns to be part of our Internship program in the Customer Operations team. This is an opportunity to join our team and learn about Brand Protection and how to prevent online fraud.

We are ideally looking for recent graduates or current master's students who are passionate about Online Brand Protection, Fraud Prevention, Technological Operations, and SaaS. Our interns collaborate with the Customer Operations team to make sure all infringements are taken down by our innovative technology.

THE ROLE:

Provide support to the analyst team in:
- Management of incidents related to intellectual property infringements.
- Contact different domain names or platforms, requesting the elimination of this content due to non-compliance with European legislation on intellectual or industrial property rights.
- Report problems with internal work tools.
- Provide information on the status of the compliance process for each client.
- Create and keep work guides updated.

This is a paid internship position. Interested candidates must be able to sign an internship agreement with their university.

Requirements

• Currently pursuing or recently graduated in Criminology, Law or any related studies
• English and Spanish fluency is a must.
• Attention to detail and ability to multitask in a fast-paced environment
• Tech-savvy: you easily learn how to work with new tools
• Ability to work independently as well as in a team-oriented, collaborative environment
• Any previous experience in online research is highly valued.