Customer Service and Sales Representative

Why You'll Love Working with Us:

🌟 Unlimited Earnings Potential: Start with a $52,190 base salary plus superannuation, and enjoy uncapped commissions paid fortnightly. First-year on-target earnings (OTE) are easily $80,000+!

🤝 Supportive Team Environment: Work alongside managers and senior team members dedicated to helping you succeed.

💼 Meaningful Work: Support everyday customers across Australia by selling solutions they truly need.

🕒 Great Working Hours: Enjoy an 7:30 am- 6:30 pm rotating schedule (Monday- Saturday)

🎁 Fantastic Benefits: Yearly retention bonuses, awards, prizes, and discounts on health insurance, gym memberships, and more.

🚀 Career Growth: Regular social gatherings, ongoing professional development, career progression, and comprehensive training.

🏡 Work-Life Balance: After three months, and once you've mastered our training, work from home two days per week!

What You'll Be Doing:

• Answer inbound calls from everyday customers, representing and promoting a wide range of Telstra products and services.
• Provide expert advice tailored to customer needs and lifestyles.
• Use effective communication skills to empathize with and understand customers.
• Confidently de-escalate any customer grievances.
• Be flexible with hours to ensure we’re there when our customers need us.

Requirements

What Makes You Perfect for This Role:

• Excellent communication skills with the ability to listen, empathize, and engage in friendly conversation.
• Strong computer literacy and multi-tasking abilities.
• Self-motivation and a desire to push yourself to new heights.
• Openness to learning new skills, implementing them, and celebrating your successes.
• Resilience and the ability to perform at your best.
• A solution-oriented mindset, always ready to resolve problems.
• A fixed internet connection and a suitable work-from-home setup.
• Availability to work Monday - Saturday, 7:30 am - 6:30 pm schedule

If you're ready to take the next step and build a career in a vibrant workplace while earning uncapped commissions, we want to hear from you! Please submit your application, and our recruitment team will be in touch soon.