Business Development Representative

As a Business Development Representative (BDR), you are the front line for our sales efforts, actively seeking and engaging prospects through our various outreach channels. You will be responsible for identifying and qualifying sales leads, assisting the company in achieving our revenue goals.

• Location Specifics: Candidates must be based in Malaysia
• Specific Needs: At least 1 year of experience in Business Development/ Sales function; Ideally has experience in the Talent Acquisition, RPO, Recruitment, Talent Solutions
• Language Requirement: Native Language; English; ability to speak in Mandarin is ideal
• Position Setup: Remote
• Shift Schedule: Day shift

Duties and Responsibilities:

This individual generates new interested and qualified sales leads through networking, targeted campaigns, social media, cold calling, and various other forms of outreach. They educate and nurture sales leads to ultimately schedule prospect meetings for our sales team.

Outbound Prospecting

• Prospect against a named target list or industry/geographic segments as assigned.
• Identify and engage contacts that fit Cielo's Personas within our Ideal Customer Profiles (ICP).
• Monitor buying sign behaviors using sales and marketing tools including but not limited to Marketo and 6Sense to prioritize and tailor outreach strategies
• Leverage all available methods of communication for sales outreach (phone, email, text, social media).
• Work with sales partners to identify best approach for initial meeting with new prospect.
• Schedule meetings with newly identified contacts for sales partners.
• Design and update email flows using Groove.

Inbound Inquiries

• Manage inbound inquiries; distribute to sales partners based on Cielo ICP & Personas.
• Disposition of inbound leads not mapped to an ICP.

Knowledge Gathering

• Update industry Market Maps and use sales data to identify potential prospects.
• Capture and report out on competitive intelligence or market trends
• Take feedback from sales partners and use it to refine targeting process.

Data Management

• Update Salesforce (create accounts and contacts; update details on existing records).
• Work with Salesforce support team to identify gaps in database.

Marketing Events

• Provide pre and post event support in coordination with marketing.
• Assist with sending invitations through outreach channels.
• Attend exhibitions and trade shows as requested.

Requirements

Position Requirements:

This role requires the ability to build and expand relationships within prospective client organizations, utilizing relationship building skills to identify and connect with decision makers. It also requires the ability to articulate a value proposition that drives awareness of products and services.

Must also have strong presentation skills with the ability to deliver a presentation and answer questions in a prospect facing environment. They must also have a strength in coaching and mentorship to support their peers.

To succeed in this role, individuals must be highly motivated, results driven self-starters. The role requires you to achieve monthly and quarterly targets, consistently identifying opportunities to improve individual performance. The role must also be able to work in a collaborative sales environment, handing off relationships and opportunities to sales partners.

Experience:

• BDR: 12+ months of experience in Lead Generation, Prospect Sourcing, Inside Sales, or similar function is preferred.

Exposure:

• Ideally has experience in the Talent Acquisition, RPO, Recruitment, or equivalent industry but not required to be successful in this role.
• Previous experience with sales tools including CRM, research, databases, and workflow automation is preferred.

Education:

• High school diploma or equivalent required. College or University degree preferred but not required.