Customer Care Associate

Location:

Remote roles in the US are available in all states EXCEPT Hawaii, Alaska, Montana, or any US Territories.

What You’ll Need

Masterful Communicator:

• You thrive in the dynamic whirlwind of communicating with multiple customers at a time across various platforms. With a blend of professionalism and warmth, you will need to guide customers through any questions they encounter including but not limited to offers, contracts, home-buying processes, etc. Your cognitive agility enables you to swiftly shift gears, managing various tasks with clarity and precision.

Highly Organized:

• You can handle multiple inbound tasks across various platforms simultaneously, while never dropping the ball. With exceptional organizational skills and expert project management abilities, you maintain precision in every aspect of the role. Your high emotional intelligence and swift prioritization ensure success in navigating this dynamic environment.

Polished Conversationalist:

• You are fueled by a passion for engaging with customers over the phone, where your natural curiosity and empathy empower you to grasp their needs deeply. Your high emotional intelligence enab...