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Global healthcare and technology company offering groundbreaking experience and research technology, unmatched expertise, and real impact for ambitious leaders globally.
Our Director of HX Client Success is a strategic and results-driven individual leading a team of HX Success Managers and Advisors to ensure our client’s success, satisfaction and growth with our products and services. You will build deep relationships with your team as well as your key clients to ensure they are achieving their desired outcomes and goals. You will collaborate with leaders across PG to effectively mitigate client risk, ensure timely issue resolution, and mobilize internal teams to deliver exceptional client experiences and drive long-term client satisfaction and retention.
Duties and Responsibilities:
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