Knowledge Management Support

What company will I be working for? You will be working for a national security services firm, providing cutting-edge services across DoD and other agencies. At Inflow, we believe in making it matter for every employee, every customer, and every mission we support. That means that we put employees first, providing both innovative benefits and great technology. Check out [https://inflow-ns.com/inflowees> to learn more about what it’s like to be an Inflowee.

When is this position expected to begin? This position is contingent upon award. The position is anticipated to start September 12th, 2024. Please apply now to be considered for this opportunity! A recruiter will be in touch when possible.

What level Clearance do I need? You must possess an active Top Secret/SCI clearance.

What will I be doing? You will support providing Advisory and Assistance Services (A&AS) and limited non-A&AS support and expertise to assist the Standoff Munitions Application Center (SMAC) component of Joint-Global Strike Operations Center (J-GSOC) forces at Barksdale AFB, LA, along with other areas/locations CONUS and OCONUS, including deployed locations. In this role, you will:

• Ensure all Knowledge Management (KM) initiatives and activities support and align with SMAC’s mission, goals, KM strategy, and strategic communications approach to satisfy the unit’s requirements

• Maintain a searchable central repository such as electronic records management (ERM)

• Administer user access controls, electronic records file structure, permissions, storage, password controls and procedures using applicable security policies and regulations

• Provide advice and assistance with SMAC publications, forms, and FOIA/PA as necessary

• Obtain Knowledge Management principles, concepts, systems, and data management tools sufficient to assist in planning and maintaining KM services to include multiple Microsoft 365 Apps, TMT, and Envision capabilities; and to instruct customers in accessing these services.

• Provide procedures for documenting problem analysis and resolutions sufficient to maintain records of activities

• Apply troubleshooting and data analysis methods to resolve operating problems

• Receive and respond to customer support requests with guidance and training and ensure resolution of problems

• Develop integrative dashboards of data to enable informed decision making

• Determine how knowledge will be structured, shared, controlled and accessible for the various needs of the organization

• Other duties as assigned

What experience, training, and education do I need?

You must meet the minimum requirements:

• EITHER Bachelor’s Degree or five (5) years of related military or government experience in a military organization

• Proficiency in Air Force Knowledge Management practices

• Experience with Windows-based database programs

• Experience creating integrative data dashboards for informed decision making

• Familiarity with principles, concepts, systems, and data management tools for KM services including Microsoft 365 Apps, TMT, and Envision capabilities

• Experience supporting classified operations using SIPRNET and JWICS

• Experience with design, implementation, & management of electronic records, databases, and file systems

• Active Top Secret/SCI clearance

Where is the client site that I would be working for? You will be working in Barksdale AFB, LA, address disclosed after your clearance is verified.

Inflow is an EEO/Affirmative action employer and is committed to hiring and retaining a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

E-Verify Statement: By submitting your application for a position at Inflow, you acknowledge and consent to our participation in the E-Verify program. If selected for hire, you will be required to provide specific documentation to establish your identity and eligibility to work in the United States, as required by federal law.