Customer Success Manager - Creative Strategy

Motion is seeking a Customer Success Manager - Creative Strategy to educate and guide clients on creative strategy and operationalize their workflow using our platform. The role involves developing onboarding curriculum, building client relationships, and contributing to the development of creative strategy best practices. This is an exciting opportunity to play a critical role in the success of new features and bridge the gap between creative and performance teams.

• Impactful role in an early-stage company
• Working with ambitious and capable team
• Networking opportunities with leading brands and agencies in D2C ecommerce

• Resourceful and self-starter
• 2-3 years of account management or client management experience
• Strong public speaking and presentation skills
• Extremely organized and ambitious
• Bonus: Experience in media buying or performance marketing (paid social, e.g., Meta, TikTok, YouTube)
• Understanding of the importance of creative in the paid media landscape