Booking Consultant

About HousingAnywhere

HousingAnywhere is Europe’s largest mid-term rental platform. With Kamernet and Studapart under its umbrella, it represents three fast-growing brands with over 30 million yearly unique visitors combined, 160,000+ properties available for rent and 100,000+ tenants securing their new homes, based on the 2022 performance. HousingAnywhere serves young professionals and students, primarily aged between 18 and 35, connecting them with accommodation providers. Through its advanced technology platform, tenants rent accommodation for 3 to 12 months outside of their country of origin. Headquartered in Rotterdam, HousingAnywhere operates in most European cities and recently expanded to key cities in the US, establishing a presence in over 125 cities. Driven by the mission to enable people to live wherever and however they choose, thanks to a flexible renting experience, the technology scale-up employs 340 professionals globally.

Our missionRent Easy, Live Free.

We are empowering people to live wherever and however they choose. To find comfort and peace of mind on the other side of the world or the other side of town. All while feeling confident and totally at ease, whatever their adventure might involve. We are doing it by creating a new standard of renting. Safe. Harmonious. More options. Less hassle. With the help of our trusted networks of landlords and partners.

Our Values

• Ownership
• We are Enablers
• We are Changemakers
• We are Connectors

The team You will be joining the Managed Account Department. The Managed Accounts Department was created 4 years ago and has grown significantly these last years. Managed Accounts are fully focused on providing an excellent service to their clients by handling their inventory and delivering positive results. Their priority is attention to detail and customer satisfaction. As a team of 11, we are eager to learn, grow and above all succeed as a team. We are collaborative, supportive with each other and we achieve all of our goals as one.

The roleYou are responsible for generating revenue & maximising conversion for all Managed Accounts. Your responsibility is to maintain our clients’ performance while generating revenue for them and HousingAnywhere.

Responsibilities

• You will be replying in a timely manner to all inquiries received in the profiles of our MAs.
• You will be handling all conversations with great attention to detail and you will be providing our potential tenants with guidance.
• You will always make sure that each client’s document is up to date when it comes to criteria and preferences.
• You will be assisting our landlords/ clients with any before & after booking requests.
• You will be providing critical feedback on the product use.
• You will be assisting with the onboarding of new clients and building a great relationship with them.
• You will be in contact with all AMs in order for the department to acquire new clients.
• You will be testing along with the whole team new features on our product and you will be providing feedback.
• You will be responsible for dividing the workload to the whole team and making sure that all inquiries are handled in time.
• You will be providing personalised consultation to our clients based on the region they operate in.

Your profile

• You are a great team player
• You have great attention to detail
• Energetic, optimistic, and a natural problem solver.
• You have a strong sense of ownership
• Not afraid of taking on responsibilities
• You have affinity / interest in sales
• You do not easily got bored by repetitive tasks
• Available on Saturday and Sunday from 09:00 - 18:00

What’s in it for you

• Diverse international community (46+ nationalities).
• Hybrid working policy.
• Gym membership discount with GoVital or OneFit.
• Sponsored Dutch or English Language course
• Unlimited paid holidays, minimum-based not maximum.
• Complete coverage for commuting.
• Personal work Laptop
• Pension (contribution) scheme with variable employer & team member contribution with pension provider BeFrank
• Fun team-building and after-work drinks every Friday.

If you have further questions, please email Iris at i.fernandes@housinganywhere.com.

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