Customer Service Representative

Patrique Mercier Recruitment is currently hiring for a Polish speaking Customer Service position with one of the Big Five IT companies. As a Polish speaking Customer Service representative, you will be responsible for providing excellent support to Polish-speaking customers, assisting with inquiries, and ensuring customer satisfaction.

Joining our client's team means becoming part of a global leader in the IT industry. You will have the opportunity to work with cutting-edge technology, collaborate with a diverse team, and contribute to the company's mission of delivering exceptional customer service.

Responsibilities

• Deliver exceptional customer service to Polish-speaking customers
• Handle customer inquiries and provide accurate solutions
• Assist customers in troubleshooting technical issues
• Maintain detailed records of customer interactions
• Collaborate closely with team members to ensure customer satisfaction
• Stay up-to-date on the company's products, services, and industry trends
• Follow company guidelines and procedures

Requirements

• Fluency in Polish and English, both written and spoken
• Previous customer service experience, preferably in the IT indu...