Patient Services Officer

In this role you will work in various admission areas processing elective and emergency patient bookings. and admissions.You will be tasked with conducting health fund eligibility checks and estimates, pre-admission organisation, admission and discharge of patients and bed allocations. This role will also involve responding promptly to enquiries and requests, handling patient accounts, as well as general administrative duties including data entry. The Patient Services staff are required to work over the seven days over a 24 hour period. Flexibility to work a rotating roster will be required.

To be successful in this role…

Your well developed administration, customer service and people skills see you adjust quickly and work effectively as part of any team that you join. Excellent with your time management and organisation skills, you can prioritise effectively to manage multiple requirements. Previous administration experience in the health care sector, medical or health fund industry would be advantageous but is not essential.

You will have:

• The ability to work a day, afternoon or evening shifts on a rotating roster
• Strong computer literacy
• Administration experience with a strong attention to detail.
• Excellent customer service

Position Description Inherent Requirements

We will review applications as we receive them.

About Epworth Geelong

Epworth Geelong, located adjacent to Deakin University’s Medical School in Waurn Ponds, is developing an environment of world-class health care and education to meet the needs of the expanding population of Geelong and South West Victoria. Providing exciting career opportunities to doctors, nurses, allied health professionals and support staff. It features contemporary design, cutting-edge medical technology and best practice patient care, whilst offering a wide range of inpatient and outpatient medical, surgical and rehabilitation services.