Senior Product Manager

Who are we?

Lyka is an Australian founded pet wellness company that’s shaking up an outdated industry and paving the way for happier, healthier pets. Despite medical advancements, animal lifespans are on the decline. Today, the average pet only reaches 37% of their full potential lifespan and statistics have shown us that many suffer from dental disease, cancer, and obesity. Simply put, the status quo is not enough.

As humans, we’ve experienced firsthand the positive impact fresh wholefoods can have on our health and wellbeing, and we believe our furry friends deserve the same. We're on a mission to do just that, starting with nutritionally balanced, wholefood meals delivered direct to doors around Australia. As the world’s most sustainable pet wellness company, we’re putting pets and our planet first — one bowl at a time.

Today, we are proud to share we’ve served almost 30 million meals to puppers and their parents across Australia, and this is just the beginning. Our vision is to create multiple nutritional products, adding disease prevention meals and supplements, and expand into new markets.

Currently, we have a team of 200+ pet-obsessed and we're continuing to grow (yes, looking at you!). These carefully selected people are dedicated to building the next generation of technology and products to help empower pet parents to take control over their pet’s wellbeing.

To date, we have raised over $60M in funding from venture capital investors and pet industry insiders, who believe in our mission and ability to drive change in a stagnant industry, providing nutrition that nourishes puppers from the inside out.

Are you ready to shake things up and give pets the life they deserve? Come join our pack!

Our Mission

The time we share with our pets is being cut short. Despite medical advancements, they’re getting sicker earlier. They’re dying prematurely. The industry has it backwards — prioritising treating symptoms instead of addressing the root cause. That’s where we come in.

At Lyka, we take a preventative, holistic and personalised approach to pet care. We look at the full picture, factoring in the diet, lifestyle and environment of each individual animal.

We don’t stop at symptoms, instead we dig for the root cause. We create nutrition plans unique to each pet, because it’s not just about living longer, but living well too.

Our mission is to increase the average lifespan of dogs and cats by 2050.

What you'll do:

• Develop a product strategy that perfectly aligns with the company's growth and revenue targets for your team.
• Put the customer at the center of everything you do, showing genuine curiosity and empathy to solve their problems.
• Discover and prioritise opportunities to revolutionise the digital customer journey through thorough research and data analysis. Conduct regular user experiments, A/B testing, and feedback sessions to continuously improve.
• Lead our agile product development processes, constantly seeking ways to enhance our working methods and product delivery.
• Oversee the end-to-end execution of product initiatives, from ideation and planning to prototyping, development, launch, and scalability.
• Collaborate with our data team to generate real-time reports and build statistical models, leveraging data insights to measure the effectiveness of initiatives.
• Take ownership of key performance metrics that measure the success of our product. Enhance visibility throughout the organisation by communicating retention metrics and progress effectively.
• Collaborate closely with cross-functional stakeholders, such as customer care, growth, R&D, operations, and product engineering, to ensure a coherent and successful go-to-market strategy for a new business opportunity.
• Regularly present findings and drive recommendations for growth initiatives, even at the executive level.

Requirements

• We are looking for a highly experienced senior product manager who thrives in a fast-paced, high-growth start-up/scale-up environment. You have a proven track record of designing, developing, and optimising digital experiences that drive improved conversion rates.
• Your experience includes working directly on a 0-1 project, where you have successfully iterated quickly to achieve product market fit. You are also well-versed in analytical tooling and tag management software.
• Not only are you comfortable running experiments and split tests of statistical significance, but you are also familiar with a variety of testing tools. Your solid understanding of design principles and agile development approaches allows you to collaborate effectively with technical teams to deliver innovative digital experiences.
• As a master of prioritisation, you can ruthlessly juggle multiple priorities to maximise both short-term and long-term value. Your exceptional cross-functional collaboration skills enable you to identify what good looks like in this context. Additionally, you thrive in an ever-changing business environment and are comfortable delivering results in this dynamic setting.

Benefits

• Work in a fast-growing start-up, experiencing what goes behind the scenes to sustain hyper-growth for a start-up with a physical product!
• Growth and Development – Lyka is growing extremely quickly, which means you will have the opportunity to experience different challenges every day and progressively acquire more responsibilities as our facility and team expand. We provide an annual L&D budget for you to continue your personal development.
• Work for a sustainability-focused company – we care about the health of our dogs and our planet. We’re proud to be Australia’s only carbon-negative and plastic-negative pet wellness company and we’re always looking at ways for us to improve sustainability practices.
• Be part of a diverse top-talent team, coming from widely different backgrounds and geographies.
• 12 weeks of paid parental leave for primary carers and 6 weeks for secondary carers, alongside 2 weeks of miscarriage leave in the first twenty weeks. We also offer 18 paid weeks to both primary and secondary carers if you have been at Lyka for over two years.
• Wellbeing assistance and tools to take care of your mental and physical wellbeing so you can do your best work.
• Flexible working: work from where you get your best work done. We have pet-friendly offices and industrial kitchens in Sydney and Melbourne and offer a working-from-home allowance for your home set-up.
• Pupper parent support to care for your furry friends – flexible arrangements for new pets, pet-friendly offices, discounts, and financial allowance for dog training and care to help them live their best life!

We are committed to building inclusive and diverse teams

Lyka is an equal-opportunity employer devoted to providing a working environment that embraces and values diversity and inclusion. We celebrate diversity, are devoted to creating an inclusive environment for all staff and encourage people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at the time of application.