Content & Social Media Manager

Hungry for a rewarding career? Join Marley Spoon and help us revolutionise the way people shop, cook and eat, across our three exceptional brands: Marley Spoon, Dinnerly, and Chefgood. Recognised by the AFR as one of the Best Places To Work in Manufacturing & Consumer Goods, we offer flexibility, career growth, and an inclusive work environment. Make a difference and apply for our Content & Social Media Manager role today.

As the Content & Social Media Manager, you'll be at the forefront of our social media presence, driving exciting and strategic content creation, managing our social channels, and ensuring our brands shine online. In close collaboration with the Marketing team, you will be leading strategic content creation and continuous improvement initiatives from our head office based in Alexandria, NSW 2015.

Please note this is a fixed-term contract maternity leave cover until the end of July 2025.

Your role:

• Strategic Content Creation: Produce and publish static and video content for social media and digital channels. Brief internal/external creatives for multi-channel content creation.
• Social Media Management: Own the organic social media strategy for Marley Spoon and our brands. Manage the social media calendar, content planning, and production processes across Facebook, Instagram, and TikTok.
• Content Performance Analysis: Analyse social media content performance, generate regular reports, and provide actionable insights to optimise strategies.
• Customer & Brand Communications: Collaborate with the Customer Care team to distribute brand-aligned communications and manage brand reputation across social media and review websites.
• Photo/Video Shoots: Manage or assist on photo/video shoots, including filming smartphone videography for social media assets.
• Process Improvement: Standardise and improve processes for content production and asset management, leveraging AI-powered tools for efficiency.

Requirements

• Tertiary qualifications in Marketing, Communications, or Journalism.
• 3+ years in social media management and content creation within a Marketing team or agency. Proven track record in developing and executing successful social media strategies including shooting content using smartphones, with a creative/campaign portfolio of social media work to match
• Proficiency in digital marketing tools and analytics platforms (e.g. Google Analytics, Hootsuite, Later) and managing brand reputation via social media channels and review sites
• Strong understanding of social media trends, algorithms, and best practices.
• Copywriting skills with the ability to apply varied brand tones of voice.

Benefits

• Enjoy discounted Marley Spoon boxes, conveniently delivered to your doorstep.
• Access an extra 6 days of Annual Leave per year.
• Get formal training and development with 5 paid training days each year.
• Experience autonomy in every role - act in an environment where we get things done without having formal hurdles.
• Immerse yourself in a workplace characterised by flat hierarchies and great team spirit.
• Thrive in an open, diverse, and inclusive workplace where over 50 nationalities come together.
• Enjoy a test kitchen in the office, where you get to sample our latest recipes.
• Unlock the opportunity to learn and explore across different functions and departments, nurturing your continuous growth and development.
• Get 24/7 support for your health and well-being through Sonder, ensuring you're at your best both in and out of the office.
• Take advantage of our generous Parental Leave scheme, which includes $7.5k childcare pay for eligible employees.

Our mantra is that growth is a shared journey #WhenYouGrowWeGrow. Our aim is to provide a supportive environment where everyone can flourish and achieve their full potential.

If you're intrigued by what you've read and eager to learn more, take a look inside our company culture: [https://www.youtube.com/watch?v=TSI4cTKabls>.

Join a team that celebrates diversity, inclusion and flexibility. At Marley Spoon, we welcome all and strongly believe that different perspectives and backgrounds nourish our growth. With well-being as a key ingredient in our recipe for success, our commitment to supporting our team members is rooted in the belief that a healthier, happier workforce benefits us all.