Job Description
Manages services provided to Technical Service accounts within assigned region in accordance with PSC policies, practices and procedures.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Responsible for ensuring premier service is provided by local lab pack managers and teams on a consistent basis to Technical Service Accounts (service includes lab packs, on-site service, compliance assistance, special projects).
- Ensure compliance with program requirements and customer satisfaction in accordance with PSC policies, practices and procedures.
- Support sales department in the implementation of new accounts, presentation of services, response to inquiries and technical information.
- Support lab pack managers in local offices to better service clients through management of staff; including hiring, training, development, and performance in accordance with HR policies and practices.
- Provide support in the recruitment and hiring of field staff and program managers.
- Provide technical support to field staff and managers and assist in the content development and deployment of technical trainings.
- Performs other duties as assigned.
- Manage P&L of the service line within region and staff accordingly.
Requirements
Qualifications
EDUCATION/CREDENTIALS:
- BS/BA in science related field.
- Position appropriate training courses.
- Management and leadership experience.
- High Hazard, Radioactive skills a plus.
JOB RELATED EXPERIENCE:
- 7-15 years Technical Field Service / Lab Pack experience.
DEMONSTRATED KNOWLEDGE, SKILLS AND ABILITIES:
- 40 hour OSHA training completed and current.
- Well-developed knowledge of Resource Conservation Recovery Act and Department of Transportation and TSCA regulations.
- Significant knowledge of technical requirements of lab-pack clients, including RCRA, DOT and OSHA regulations and requirements.
- Working knowledge of high hazard management, client on-site regulatory requirements.
- Ability to work independently using initiative and effective communication to solve challenges.
- Ability to analyze P&L statements, maintain and track EBITDA levels.
- Demonstrated experience in start-up operations.
- Moderate to extensive travel is required
Enviri Corporation
A market-leading, global provider of environmental solutions and innovative equipment and technology for the rail sector.
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