Product Designer - B2C

Product Designer - B2C

We seek a passionate and collaborative Mid-Level Product Designer to join our consumer design team. Treatwell’s consumer team focuses on the Marketplace where Customers connect with Salons to explore and book treatments predominantly through our iOS and Android apps.

In this role you’ll have the opportunity to solve problems through design while thinking holistically across Treatwell’s user journeys and platforms. You’ll contribute to the entier design process, from research and ideation to prototyping and implementation. You’ll work collaboratively with the consumer design lead, product managers, and engineers in an internationally distributed team. You will also report directly to the Design Director.

Most importantly, we seek someone who is a self-starter, organised, ambitious and enthusiastic about developing their skills further.

You will be responsible for:

• Collaborating with other designers, user researchers, product managers, and engineers to plan, design, build and evolve our products.
• Influencing strategy for a product area by articulating a coherent UX vision based on clear, actionable problem / opportunity statements.
• Advocating for the user and crafting UX solutions that meet critical business objectives.
• Working on a range of projects on different platforms.
• Helping facilitate idea generation with stakeholder.
• Designing with scalability in mind and actively contributing to our design system.
• Creating simple, intuitive experiences in a space with complex rules and workflows.
• Consistently creating clear and compelling materials and narratives explaining design rationale to team and stakeholders using customer, business or competitive insights.
• Actively seeking diverse feedback on your work and anticipating feedback to address it proactively.

About you:

• Detail-oriented and passionate about the craft.
• 4+ years as a Product or UX Designer (or equivalent experience) with robust case studies that showcase deep interaction and problem-solving skills.
• Experience creating and using design systems.
• Experience working in a start-up or scale-up environment.
• Strong communication (both written and verbal) skills.
• Excellent understanding of design principles.
• An ego-free attitude that welcomes candid feedback.
• A willingness to fail and learn and to go beyond good enough.
• Bonus if you can speak Dutch or German.
• NOTE: This is a Hybrid role, with the expectation to work from our Amsterdam office at least 2 times per week (Office located 5 minutes away from Amsterdam Central Station)

About Treatwell

Hi, we’re Treatwell. Nice to meet you.

We’re a team of 700 passionate and brilliantly talented people across Europe. We’re the industry’s smartest salon management software, all connected to Europe’s leading bookings platform, working with over 50,000 salon partners across 13 countries, processing over 8 million bookings every month. And….breathe.

But we’re not done yet. We’re on an exciting journey to digitally revolutionise the hair and beauty community.

If this excites you, we might just have the role for you.

We’ll treat you with:

• 28-days holiday, plus bank holidays
• Monthly 40EUR Treatwell vouchers so you can treat yourself too
• Mental health support through our partnership with Plumm
• Benefits platform offering cycle to work scheme, high street discounts and other perks
• Growth funds for you to develop and grow with your team
• Travel expenses covered for distances over 10 km between home and work

Equal Ops

Treatwell is an ‘Open to All’ employer and warmly welcomes everybody to the team. We are committed to making reasonable adjustments to the recruitment process as required. Please add any adjustment requests to your application.