Enterprise Sales Support Specialist

About the Role:

We are searching for a qualified Enterprise Sales Support Specialist to join our Enterprise sales team. This person will provide support to our Enterprise Account Managers with a primary focus on supporting and driving global software renewals. This person will also provide additional Sales support on an as-required basis.

A Day in The Life of Our Enterprise Sales Support Specialist

• Provide necessary support as directed by the Enterprise account managers to ensure that software renewals are quoted, delivered and closed prior to license expiration dates.
• Follow up with customers about contracts and other questions.
• Monitoring performance indicators for the Enterprise renewal business.
• Work directly with the Enterprise SVP to ensure the Enterprise renewal business grows and is scalable.
• Additional Sales support may be requested on an as-required basis.

What You’ll Need For This Position:

• BS degree in Marketing or associates degree in relevant field a plus.
• Experience in developing quotations for software renewals.
• Hands-on experience with CRM systems / Salesforce.
• Proficiency with MS Office Suite, particularly MS Excel.
• In-depth understanding of Sales principles and customer service practices.
• Excellent verbal and written communication skills.

Germany Benefits

• 🌅 Pension Benefit
• 🧘 nilo.health + Calm App, mental health and wellbeing support
• 📚 Professional development support
• 🥳 Employee referral and employee-of-the-month programs
• 🏖 Vacation days + paid sick days
• 🫂 Special Leave for urgent family matters
• 🖥 Home internet allowance
• 🏡 Flexible working arrangements available based on role and location
• 🚌 Low-cost public transportation
• 🥪 Free fruit, snacks, and drinks in the office
• 🚗 Free parking