German Speaking Customer Service Representative

Patrique Mercier Recruitment, the leading agency for candidates seeking jobs in their native language in other countries, is currently seeking talented German-speaking individuals for exciting career opportunities in Greece. As part of our commitment to matching the best candidates with the right employers, we are offering an inclusive relocation package to ensure a seamless transition for successful applicants.

At Patrique Mercier Recruitment, we specialize in various industries including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our unique recruitment process allows us to connect job seekers with exceptional opportunities abroad while ensuring their skills and language proficiency are valued and utilized to their fullest potential. With extensive knowledge and expertise in the consumer services industry, we provide unparalleled support to both candidates and employers.

Responsibilities

• Provide excellent customer service and support in German to clients or customers
• Handle inbound/outbound calls and ensure customer satisfaction
• Communicate effectively with customers, colleagues, and different departments
• Identify customer needs and recommend appropriate products or services
• Resolve customer complaints and escalate issues when necessary
• Maintain records of customer interactions and transactions
• Contribute to team efforts by achieving customer service targets and goals

Requirements

• Fluency in German and English, both written and spoken...